Bms question 36v 80ampdaly

Hi my 10s4p 36v lithium battery needed a bms I replaced and got a Daly 36v 80 amp I get correct voltage readings direct off positive and negative Also correct volt readings on bms plug Each lead is correct and reading

Why does the bms only give me like 6-7 volts when hooked up…and I test from bms lead …I’m not great w batteries but it’s not my first day either…have a few diy mountain boards But this making me feel dumb any ideas…can’t be too much wrong here…? Thx joe

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