@sandervandenhurk I will do everything in my power to get this taken care of. I just private messaged you. Don’t worry I will get this sorted out. I honestly thought you received the XL a long time ago.
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@joeadams101 Did you ever hear back from @LEVer ?
We messaged a little back and forth. He went from Android to iPhone recently, I wasn’t able to send him images as imessage or text
There are definitely more of us still waiting for XL drives. Coming up on 2 years since my initial order with Carvon.
I have the V4 torque drive. Will a 2WD of that support the pneumatic wheels ?
Talked to jerry last sunday about my xl too, as of now all his energy is going into ramping up production in china, maybe for exo, not sure.
He said xl production will recommence when his current efforts ramp down.
I know this adds very little to the discussion here and I’m pissed as everyone else.
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Yes you can but you may find it lacking a bit in torque.
I placed an order for an Exo Board on exoboards.com (not crowdfunded) a year ago and I still have not received it. I’ve tried emailing, messaging, and live chatting Carvons’ team but I haven’t gotten a response in months. Anyone have any suggestions? I ordered this thing 3 semesters ago for college commuting thinking that it would be perfect for getting around. I bought it thinking that it would be shipped within a few weeks at most, boy was I wrong. Now I’m $800+ down the drain with no good means of transportation. Still having to bike everywhere.
Make the hard call of either to wait until you get it or start a charge back.
I would probably start a charge back if money were an issue.
Otherwise I’d wait and hopefully have saved new money by now to build my own.
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I am very grateful I hopped off this ship TBH.
An XL drive was literally my first ever DIY esk8 purchase…
Since then I have built 5 boards with more projects all the time, started skinning decks and enclosures in fabric and carbon fiber, and have had a blast in the DIY scene.
Can’t imagine if I “held out” for these.
(Low key still fucking want some XLs though)
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I don’t think that I can do a chargeback. When I bought it off of their website they did not offer paypal, only card. I doubt that you can chargeback something on a debit card for a year ago.
I would try and contact the bank in this case and tell them you ordered and they haven’t delivered and there is no longer any communication.
Hard lesson for next time. Always order via credit.
But in this case I’m sure your order will be delivered. Just no clue when.
If he’d answer I’m also sure he’d refund you.
Does anyone know the main contact?
I’ve bought paid for Carvon v4s and pledged for the board on Indiegogo and haven’t received anything.
Has the seller been refunding anyone?
I think the only option is for credit card chargebacks or class action lawsuits to get your money back.
The chat option is not in their exoboards.com site anymore. Just an email option and if he’s not responding to DMs, emails or text, then I’m not sure what he expects paid customers to do.
@Lever for the millionth time. Please come on and respond and explain your current business delays and plans. People gave you their money. You owe them a little respect.
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It’s pretty crazy, right? If he’s stopped working on things he took money for, perhaps for the long term survival of the company, the ideal thing to do is refund us until he’s ready to work on them again, and put them up for sale at that time.
At the very minimum he owes the unwitting investors an explanation and timeline.
I’m pretty chill, and I want Jerry to succeed, and I want those motors. But it’s hard for me to keep rationalizing to myself that it’s okay.
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Mike, Jerry has responded.
He said his focus was putting these drives on Ebay and Amazon, clear as day. So the people who funded the terrible business model this has become are on the bottom of the list. It’s all very clear.
He stated would be here more and active in December, that was obviously nonsense.
I think that allowing the group buy to happen on the forum while there as so many customers with back orders being utterly ignored was the height of favoritism on the forum. It was irresponsible and actions like that erode the foundation that this community was built on, trust and respect.
@LEVer does not respect his customers, if he did he would be here explaining his actions. He’s left them high and dry and he hides behind the old boys club and good old days on endless sphere while giving paid customers the finger.
Any other seller here would be banned, drawn and quartered. Instead of that we have @Michaelinvegas running group buys for him and people he meets up with for group rides defending him. When does it end gentlemen? I think it’s enough now. You’ve embarrassed yourselves defending this crap.
Lest we forget, we’re talking about hundreds of thousands of dollars, this situation makes @bimmer look like a saint.
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This won’t help us paying customers at all.
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It wouldn’t at all now, no. We’re waaaaay beyond that point. Like a year beyond.
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I feel like people knew what to expect when there was another gb opened, but that still doesn’t make it right.
Does anyone know when the next group ride will be? I want to talk to Jerry in person. I live pretty close to SoCal and I’m willing to drive.
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Jesus. I feel for all of you.
I got my exo drives within 10 days and have had zero issues so its heart breaking to read some of the stories here.
I use them a bit less now that I have a trampa pnuemetic setup but they are a joy to ride. I think about selling them every once in a while but then I realise how difficult they are to get hold of and end up keeping them. haha
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