Hi guys, I bought one of the eskating 6374 Motors and the first look was awesome but no I am super disappointed…
When I am driving over some cracks the motor makes a super loud metallic sound. It sounds like the motor is crushing on the floor or something. I checked everything 3 times, All screws are tight, the motor has a lot of space to the ground, nothing is loose…
I heard a lot of loose magnets and stuff like this. How can I make sure everything is ok? I can’t believe this is normal. My super cheap ebay 6364 Motor didn’t make this sound ever. It really sounds like there is something loose inside the motor or whatever. What should I do now?
This is not normal, looks like the circlip has play on the shaft (groove is too big). Bridge the gap between pulley and circlip with shim spacers and press the pulley against the motor when tightening the grub screw. This should solve your problem.
Hey man,before you go pulling it all apart, realise you can’t repair it and thereby void your warranty, get in touch with the vendor and see what they can do for you. If you open it forget it they won’t do anything for you.
But why do u think I. How they ll find out I opened it? The motors are never sealed or something . Anyway I ll not open it until I get the ok from eSkates.eu. I already wrote them
Per WhatsApp. I hope they ll answer tomorrow morning.
It should not be. Far too many people pull motors apart when they should be relying on warranty. Only way the quality might improve is vendors getting sick of returns/bad rep and influencing the manufacturer.
There is user error when installing brushless motors mounted on skate trucks. User error could lead to broken magnets because of improper placement of motors. Vendors should not have to cover those examples.
Some vendors sell drive trains with motors mounted, instead of just motors separately. If one of those motors “sometimes” makes noise then I believe vendor is liable.
What kind of warrantities are there for esk8 motors? 90
Days?
User error + broken magnets would usually leave a mark I would say (motor slamming against pavement). I don’t see how loose magnets could be caused by the customer otherwise.
Warranty in the EU is 1 year at least, believe it or not. Some resellers will tell you otherwise. Common answers/you have manufacturer warranty, means you have to ship it back to China at a high cost. In Europe, that’s not allowed.
I got some spare washers from another motor and a “simmerring-Zange” to open the motor. I ll wait for eSkate.eu, maybe they want the motor
Back for more research or whatever.
Anyway. When I buy an expensive motor in EU, I expect good quality and and some kind of quality control. I hope this was just an one-time problem and get the motor replaced directly. The motor is brand new and just arrived yesterday. Is eskarte.eu here in the forum?