Lastly, I do understand that @Jima9645 is really upset about his situation with the board. Luckily when he initiated the email, I was clearing all of the new tickets first because I don’t want any email to be left unanswered when it came in, Kind of trying to answer every new email with an initial response at least. That’s why I responded to him but after that more emails came in and I started to answer them from bottom to top and still I wasn’t able to answer all of them due to the quantity.
I am sorry about it but I don’t know why I have to be sorry even though I tried as much as I can to answer as many emails as possible. (I am not trying to be rude here)