Hello, guys. I’m another one that was cheated by hobbyking. I was happy with their work until now.
I buy a PETG filament from hobbyking, and in they send me a wrong item, and I made a claim… I I send the product back (17 € shipment), and they told me they will give my money back from the product (21 €), and they will not give the money back from the shipment cost. I was WTF, is your fault, that you send the wrong product. and i will not receive my money back?
I found this in their website. They say they give the money back from the shipment
I was WTF, is your fault, that you send the wrong product. and i will not receive my money back for return the product?
people from netherlands, do you know a Consumer defensive assist for I can complain about them? In my country we have a Consumer defensive assist. And they help you, if you are right about the complaint.
The private video from Hobbyking for refunds: