Been trying to get ahold of Enertionboards since June 9th. Anyone know whats going on with them? I use to think they were so good with their customers until now. Whats the deal? Anyone have a way to get ahold of the owner?
What issues you’ve been having, let me know?
issues everyone has been having include…
irrational censorship of valid points,
denial of any problems
straight lies to customers
whinging like a little girl how unfair the community is being …
shall i continue?
@CarlCollins is not the dude we should be attacking
He helps us out when we have problems
I didn’t get any responses to my email since June 8th. Welcome aboard
If @CarlCollins leaves than enertion will be awol, since enertion has taken out live chat.
Have you tried email support through the site with your questions and including an order id where relevant?
Hey Carl thanks for replying. Ive sent you a video and explabantion of my problems via the support ticket email. Ive seen videos where enertion said it was ok to bend the power wires to 90 on the unity yet when i did it the unit arched out becuse they stacked the positive and negative on the same tab and i guess the wires somewhere inside the heat shrink was exposed to each other. Anyway when it arched i immediatly unolugged battery and want to remove the unity and noticed the power cables were wiggly. And that the tab for those cabled has severed about 90% all the aya through snd was hanging on barley. At this point i cant even appy power to tbe unity do i dont even know if it works or not.
Yes ive created a support ticket and eveerything.
Haven’t censored any
Haven’t denied to any.
Always tried to provide as much accurate information as much I am allowed to
Never done this ever and will not be doing, I love this community
You can continue if you want to, love to hear more from you
May I have that Ticket ID?
Working on it, I think it was missed due to system error as I personally replied to your email.
You had asked for a picture some time ago in which ive sent and never heard anything back. Ticket 80355
Got it, Due to the on going changes in the system, it got lost, I fetched it back and escalated it to the technical team, I think we will come up with a solution tonight
Hey Carl, sorry to hijack this thread. I was just wondering when my unity will ship? I ordered it on April 1st. It’s been almost 3 months and it still says awaiting fulfillment on my account.
Your order ID mate?
My order is #25805
I think this will give you an idea: https://us8.campaign-archive.com/?u=947da884abd94ce4872b0ec29&id=55a575dfa2