I’m trying to resolve this with customer support but since it will take some time to sort out, I thought I might ask here to see if anyone knows what is wrong and maybe even knows how to fix it? Any help is very appreciated! I’m not very tech savvy and google was not my friend regarding this issue.
*The battery was not in the board while charging.
*Battery was empty and was charging fine until I had to disconnect it due to continuing my ride. Battery level was at 60% when disconnected. I have two batteries and continued my ride with the other one
*When I arrived at home and put it in the charger again, it would not charge anymore.
*Took a short ride to see if the battery was working at all. The board took off but even tough the battery level was at 60%, I was getting the low battery vibration from the controller. Stopped immediately to not damage the battery any further.
*The other battery is working fine, which rules out the charger, I guess?
I spoke to a friend who is into RC and drones and he said it might be a “balance issue” and asked me to open the battery and check inside. Depending on the answer from support, I might do just that but maybe there is a easy fix?