My torque boards 12s4p battery charger port stopped working

[Harpsaco]

anyone know what should i do like how could i change the port or idk

[Jake2k17]

Does it look the different? Any sparks or anything? Pictures would help

[dareno]

@torqueboards sounds like a job for you lol

[torqueboards]

@Harpsaco Contact our support team with more details.

[mynamesmatt]

@dareno idk why that got me so good

[Harpsaco]

ok ill get pictures and it does emit sparks