Hi all, Was riding my Raptor 1 to work when suddenly I felt a slight, unusual stutter. Rather than risk getting kicked at speed I decided to slow down and turned the board off. When I turned it back on, the battery went from ~70% to reading 0%. I figured it was odd because it was fully charged when I left and 70% was right on the track for how far I had ridden so far.
Long story short, when I knock the battery around a bit, the percentage will jump from 0% to 70% and everything in between.
I’ve tried contacting Enertion Support to no avail. It’s been a few days and I have heard nothing besides them asking what my order number was. I’m pretty sure I’m still within the 12 month warranty.
Here’s a video I took while I had it taken apart on the side of the road:
So now I turn to the forum to try to determine what the issue might be and what action to take from here. Looks like it might be some loose connections within the battery?
Any ideas or help is appreciated!