FOCBOX UNITY | Support, Setup & Troubleshooting

Interesting point if information… I have only let the unity auto shut down once and I think it was the one time it reset the settings as well.

Is there a way to store a good config file on my phone and load the entire profile at once if this happens again?

i believe you can do a full config save in metr. i have never tried it but thats actually a good idea. i would be interested to see if it also saves all the hall tables and other motor settings. maybe @rpasichnyk would know?

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Yes, Metr -> Expert -> Read -> … menu -> Save.

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Saves motor configuration (with hall tables and everything) and app configuration (with PPM pulsewidth and everything) :slight_smile:

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Hi again. I have two issues

My Unity/motors are playing up. When i throttle, 3/5 times one motor won’t spin. They both have the same tension. it happens with both motors, just as much the left as the right. The motor jitters a bit… goes back and forth 1cm at a time quite fast then if i let go of the throttle again it ‘‘frees’’ up and works normally.

I have a maytech eskate remote on it and it only has one speed mode… fucking supersonic. as soon as i start pushing the throttle it goes straight to 50km/h. i have calibrated the remote and meddled with the settings a bit but nothings makes a big difference.

Btw these are bench-tests. I have not tried riding it yet. And also i have not plugged in motor sensors because these are stock evolve motors and the connectors are different. Any help is appreciated as always!!:kissing_heart:

https://forum./t/noob-question-thread-ask-your-questions-here/126/2893?u=pixelatedpolyeurthan

What’s up with Enertion support? I’m waiting for a reply to a support ticket for over two weeks (again).

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I think this was asked before but now I’m curious from real world testing…so I currently had a motor die…so I’m running single till I figure it out…

So if max battery amps are set is it split or does unity know when your running single? Or do I need to double the max battery value? On dual this is easy… Lets say 30q 4p you set your max between 60-80 …so 30-40 per motor. But since I’m running single I left it at 70amp… Now based on meter I havent even gotten close to 40amps at best… Granted I’m running 20/60 on AT, and single is lame as shit at that rate… But if there were 70 available amps for a single.motor shouldnt I feel more pop? It starts to roll like I’m in some sort of beginner mode. Thoughts?

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@accrobrandon If you still don’t know you can ask in the noob question thread here. This thread’s activity is on and off.

Does anyone know how to connect an stlink to the Unity? For flashing the bootloader again. My gut says it’s the black female header package where the Bluetooth module sits in, but I don’t know the exact pins.

I found the pinout, and it’s connecting just fine now.

Now my issue becomes to find the hex of the bootloader, does anyone have it? @Deodand I was told you should have it. I tried this one, but now the board does not turn on (blue light turns on, but turns off about 5 seconds later)

I’ve read that the Unity battery max is total but looking at the app with dual drive set to 25amps I consistently see 45-50amps on acceleration so… idk to be honest.

So I went to use my skateboard today but the Unity wouldn’t power on. I have been using it regularly for the past few months without issue. Power supply is good (10S), momentary switch is good (continuity on all cores and the switch makes/breaks when operated). I used it three days ago for about 15 minutes with no issue. Powered it down and put it away (at 37.5V) and didn’t put it on charge. Just gone to use it and it’s got no life whatsoever. Battery supply is still at 37.5V.

Any help/ideas would be appreciated.

Hi I have the Nord H2c I know it’s not the most advanced board but I’m having issues with my skateboard and would like some advice.

My board is able to go backwards but for some reason it won’t accelerate. I’m not sure if it’s the remote or something more serious. Does anyone have any ideas what I should or can do? Thank you

Try swapping any 2 of the motor’s 3 phase wires. This reverses direction. Is your board meant to have forward and reverse?

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Same problem, Jeff kindly try to help me on the forum and i had a ticket from Enertion since months, no answer from them…

I’ve had a response from Enertion. This is what it said …

Due to huge demand for our customer support resources, we currently cannot provide technical support for focbox unity configurations with 3rd party items.

Please check these forum posts about this subject: https://www.electric-skateboard.builders/search?q=focbox%20unity

If you don’t find the answer you should post about it in the forum and see if someone else in the community can provide some assistance.

If you can take a quick picture of the circuit board and reply to this ticket, we might be able to give some advice to whether it has some blown components and what those components are etc.

I can’t see any visible problem with mine. All components look OK (I have 16 years experience with electrical systems).

I was quite shocked at their reply to be honest.

Cheers, Shaun.

If anyone else would like to have a look at the photos and suggest anything? …

Here you are. The only thing I can see is that yellowish something around the usb-c port. Do you know what that might be? Is that some custom mod?

No, it’s appears to be factory applied. Some type of resin, possibly.

same for my unity all the components looks look ok… by the way, i paid for the 1 year instant-replace warranty :slight_smile: @carl.1 could you help me ?