I just recently purchased a 12s4p battery from torque boards, and I’m experiencing a lot of problems with it. When I first got it, I checked all the vesc settings and components with other builders to make sure nothing was going wrong.
When I started to use the board, for the first couple days it was getting around only 10-15 miles of range (I’m pretty light and only 1 6355 motor, and this is far under what their support claimed it could do), but now it’s acting absolutely horribly. It won’t charge properly (I can leave it plugged in for hours and it won’t even go up 10%). Then when I skate 1/3 a mile, the battery goes down 10% easily. I didn’t do any damage to the battery (Didn’t even go up any hills), so I don’t know what’s happening.
What can I do to fix my battery? I trust torque boards and I paid $450 for it and was really expecting it to hold up, but I’m really sad with what happened. I can’t reliably ride my new board anymore.
Please help, thanks!