Lonestar battery issue!

I bought a LaCroix Lonestar in 2019 and rode it every day after work, probably 5-10 miles max, but with aggressive riding. Until last year, the board performed well. However, it died on me twice. The first time, nothing happened, and it was a smooth ride. The second time, I fell hard. Luckily, I didn’t get hurt, but I lost trust in the board. What could be the issue? Battery, FOCBOX, or remote?