I apologise for the communication breakdown, we have had major storms in Australia and no power at the end of last week, then have been on a holiday in Australia & also china factories have been on holiday too. I know you can’t wait to get your esk8’s built but I ask that you try to be patient & reasonable. I’ll be sending an official email update out today.
A quick summary:
Firstly, Please bear in mind, This deal was offered primarily to help our customers across the globe purchase our products at heavily reduced prices & avoid the huge tax charges. The savings on the products alone are around $90USD not to mention the huge savings in import duties. If this is something that is not valued by the market we will no longer try to offer these deals.
As of the 30th September, this deal has fallen short of its target unit volume, we need a certain volume to make it viable to ship to Europe & US warehouses with duties prepaid at the advertised sales price. Sending small batches doesn’t work as freight charges are much higher per unit meaning you all will need to pay more.
If anyone is interested I can send these bundles direct your door & you can pay the duties & taxes, it’s likely to add 30% for europe customers, but you get it faster? Let me know if you are happy to pay extra and ill make it happen ASAP.
Otherwise please sit tight & ill pay your duties for you but first we need to reach our targets otherwise the deal doesn’t work and i’ll need to refund everyone the money & then you can buy our normal stock at normal prices & pay import duties on top.
I’ll be extending this offer for another two weeks, Looking at the sell through rates I am sure that will allow us to get the numbers we need and keep our prices low. Then we also need some time for the international logistics process to occur. So our target is end of October.
We thank you all for your support, we are not perfect but we are working hard to satisfy the demand of the market.
P.S. ALSO, Please do us a favour & get your orders correct before placing them, we don’t like to change orders because more often than not it results in costly shipping errors, incorrect charges being processed, lengthy delays & accounting problems if we get it wrong. Not to mention it requires multiple manual adjustments across multiple platforms which is a recipe for disaster. This is fairly standard for any business that has multiple warehouses, shipping products globally. Hobbyking is just one example of many online stores that won’t change your order.