I am aware that this is an old thread, but I pre-ordered this bundle to the US on October 11th from your site expecting to have my board finished within a month. I know that you are running a small operation and I love everything you have and are doing for the E-Board community, but I am still curious why there have been no updates on these pre-orders. When I look at my orders I can see that “This order is marked as Awaiting Fulfillment” and that the “1 x Electric Skateboard Motor 6355 & VESC Bundle Arrives at international Distributor on the 31st of October.” but no kind of updates on delays. In short, what I am asking is if there is any way I can cancel this order, get my money back, and order these components separately. Alternatively if my order is in the proccess of being fulfilled then it would be great to know and get some kind of update.
P.S I cant find any kind of contact email on enertionboards.com so I just decided this was my best bet.
Of course you can cancel the order, we have been sending updates out via email, please make sure you have used a valid email. Motors in transit now. shipping mid november
I have a valid email that I have received updates from you in the past but I have no such updates. And what do you mean by Of you can cancel the order? typo? xD
I am sorry. Disregard my previous post. For some reason my order conformations were in my inbox but the updates were sent to my spam directory. My mistake. Thanks for you time and help. Keep doing what your doing
Are we gonna get any kind of shipping update soon? Im just kind of curious because I have everything else to finish my board other then the vesc and motor.
I really hate to do this, but I really just cant wait that long. Could you please let me know how I can cancel my order because it doesn’t seem like there is a way through my order status page.
however, it is always surprising when people wait a long time for their order, then the week it is due to ship they cancel it because they can’t wait… seems a bit counter intuitive.
Also note, placing another order will not necessarily get there faster, it will probably cost you a lot more also. especially import duties.
Welcome to the hobby. You’re learning quickly that having patience for parts is one of the bigger factors of building esk8s lol there are some people here who will sit on a half assembled board for months and then just sell it