I agree 3 months is definitely unorthodox and not ideal for any company. Trust me, we don’t want you waiting at all. Our goal is to get every order out within the same day with items ALL in stock. Everything has been more then frustrating. Honestly, I’m pretty sure the hobby in itself hit “everyone” all unexpectedly as well as the summer. If so, I would of most definitely prepared for it.
At we’re working on moving to a bigger location to store and hold more product and to ship products out faster. We’ve literally outgrown our small space and need to expand our operations as well. We’re in it for the long-term and want to continue moving forward.
Our current production run for VESCs is now 400 pieces just to keep up with the demand and I’m sure it will increase.
I would know and understand that this is no longer just a hobby. Personally, I’ve been running as a part-time hobby/enjoyment (with full time hours) for the last 3 years while working full time and crazy overtime hours and it has gotten to be much bigger then that. I’ve had to quit my job about a month ago to give our customers better service and to continue to offer high quality products and service and we’ve increased all of our standard order amounts 3-4 times just to make sure we don’t have people waiting.
We want the best for everyone and we’re working at it. Day in day out.
@maxchilton - Please PM me your order #. Tried finding from your name but can’t find anything. We just got new stock yesterday You’ll love the new mounts too.