Enertion Official Stock & Shipping Updates

Check his latest vid…I’d say yes

The test rig aka Rose video? I was under the impression that it was a demonstration of the multi rig test from America. If it was done in Australia then I’m officially hype!

Could be the case honestly, not sure. By the way this post is worded it seems like it was. [quote=“onloop, post:124, topic:2158, full:true”] ROSE, the firmware loading & motor spin test rig finally operational… fuck that took a while… VESC should start flying out at a much faster rate…

I promise to all my customers who have been waiting patiently, the wait will be worth it. [/quote]

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I’m a sub #2496 VESC order. From this table my order should of been shipped the same day of this post. Order status is still awaiting to ship.

it is in transit. just need to manually update all the tracking numbers…

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a shit load of battery & VESC ship to US customers today…

i haven’t got time to update the tracking numbers yet…

maybe by tomorrow ill have it done…

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Yes that is true but why keep letting the hundreds of orders come in if it is known that they cannot be shipped in a timely manner. No sign of “out of stock” or “backorder” in the enertion website really makes this situation worse for the customers in my opinion…

Still I’m really happy i got a full refund and enertion was nice not taking the 20% fee. I want to thank you for that @onloop !

@umpikela Yeah, you are right. Mistakes were made, but hey, we are all humans. Jason is learning each day, and I expect he’s going a have a nice business in two or three years. Fresh starts are always rough, but Jason’s mind is going in the right way!

all the pre-order items have a future date saying when it is likely to ship by… maybe i need to make it flash and use font size 100??

any of the other miscellaneous items that are out of stock like trucks, 12mm pulleys, motors all when out of stock by surprise… i had plenty of stock on the shelf, then after one massive session of order packing stuff went out of stock…

so there where orders already in our system for stuff we didnt have… we cant change that easily.

I suppose i could have refuned those orders and ask for people to reorder again when the stock (that was already on order) arrived in 2-3 weeks… that would take hours & hours of admin work.

really there is a lot of stuff that i can do… just need time & resources.

Up until 3 weeks ago i was a one man band… every minute of the day was spent just trying to pack orders & reply to inbound emails… doing all the other administrative stuff didn’t get done…

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I’m one of those who ordered the 12mm pulleys after they were out of stock and I’m fine waiting a bit and appreciate your trancprency Keep up the good work And congrats on the growth of your business!

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Yea sorry, i should have been more specific… At least this was the case with mono drive r-spec pro+ kit which i ordered. And with all the transparency it felt like they didn’t have such priority than space cells and raptors.

I wish u everything good in the future and hope you’ll get this massive pile of orders out smoothly in the next few weeks.

@onloop how do you ship them out? cap bank already soldered? how’s on motor side?

I’m order number <2200, i.e. vesc order should have been shipped last week. What did happen is that my order status changed from “awaiting shipment” to “awaiting fulfillment”. Does that mean they have been shipped? Anyone got an actual “shipped” status? It’s been for months now.

My Staus changed exactly like yours. Maybe @onloop could give us an insight about what the status means?

Same here, my order status changed from awaiting shipment to awaiting fulfillment. Would love to have some information about what that exactly means.

I received my vesc about 4 days ago. Order #23XX shipped to California. It looks great from what I can tell!

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vesc are shipping out… we are manually updating everything… it takes a very long time… sorry for the lack of specific information, email [email protected] for specific questions.

Are you shipping out all orders up to #2836

Hey @onloop are space cell enclosures still shipping today? :slight_smile:

hey michael, it would be great if you can direct this to [email protected]

be sure to put your order number, my staff will be able to help

thanks