Yea sorry, i should have been more specific… At least this was the case with mono drive r-spec pro+ kit which i ordered. And with all the transparency it felt like they didn’t have such priority than space cells and raptors.
I wish u everything good in the future and hope you’ll get this massive pile of orders out smoothly in the next few weeks.
I’m order number <2200, i.e. vesc order should have been shipped last week. What did happen is that my order status changed from “awaiting shipment” to “awaiting fulfillment”. Does that mean they have been shipped? Anyone got an actual “shipped” status?
It’s been for months now.
vesc are shipping out… we are manually updating everything… it takes a very long time… sorry for the lack of specific information, email [email protected] for specific questions.
Hey @onloop I emailed them last week about this but they just directed me to this page.
I know you guys are super busy but I just wanted to check due to the fact that the order that my enclosure is part of has already been set as ‘complete’ in my account on your website so just wanted to make sure I’ll get a tracking number when it’s ready to ship.
My order number is 2121 but I can email your support team again if need be.